Service: Telephone Service
Provides campus departments telephone (voice) access to make calls internally and externally.
Standard Service Features
- Local calling
- Conference calling
- Call forwarding
- Caller ID
Optional Service Features
- Long distance calling
- Cisco VoIP handsets
Telephone service is available 24 hours a day, 7 days a week including holidays, unless service is interrupted due to unforeseen circumstances.
- A working network connection.
- A Cisco VoIP headset.
- Active computer account.
Local service is billed at $100.00 upon initial set up, and at $100.00 per each year thereafter until service disconnection is requested by the department.
Long distance service is billed at $37.00 upon initial set up, and at $37.00 per each year thereafter until service disconnection is requested by the department.
Targets of this service are:
- 99.9% uptime, not including scheduled change outages.
- Restore service upon non-planned service outage.