Basic Phone Overview

Our office phones have many features. Select your phone model below and get an idea of the basic phone functions and how to use them.

  • 7941

    7941 phone

     

    Button/Hardware

    Description
    1 Programmable Buttons Depending on configuration, programmable buttons provide access to: Phone lines (line buttons) " Speed-dial numbers (speed-dial buttons) " Web-based services
    2 Phone Screen Shows phone features such as time, date, phone number and current options.
    3 Footstand Button Allows you to adjust the angle of the phone base.
    4 Messages Button Typically auto-dials your voice message service so you only need to enter your password.
    5 Directories Button Opens/closes the Directories menu. Used to access call logs and corporate directories. Provides access to your missed, received, and placed calls. You can use each of these directories to locate or dial these numbers
    6 Help Button Activates the Help menu.
    7 Settings Button Opens/closes the Settings menu. Provides access to phone settings such as LCD screen contrast, ring sounds, network configuration, and status information. Use it to control phone screen contrast and ring sounds.
    8 Services Button Opens/closes the Services menu. Provides access to available phone services that have been implemented. These may include Fast Dials and Extension Mobility login/logout screens.
    9 Volume Button Controls the volume settings for the handset, headphones, and speaker options.
    10 Speaker Button Toggles the speakerphone on or off. When the speakerphone is on, the button is lit.
    11 Mute Button Toggles the Mute feature on or off. When Mute is on, the button is lit.
    12 Headset Button Toggles the headset on or off. When the headset is on, the button is lit.
    13 Navigation Button Allows you to scroll through menus and highlight items. Use in conjunction with softkeys to activate highlighted items.
    14 Keypad Allows you to dial phone numbers, enter letters, and choose menu items.
    15 Softkey Buttons Each button activates a softkey option (displayed on your phone screen).
    16 Handset Light Strip Indicates an incoming call or new voice message.
  • 7970

    7970 phone

    1 Primary line  Displays your primary phone number or office extension. If several tabs are open, the time and date appear here also, alternating with the line number. 
    2 Line area and call overview  Displays all configured lines or phone numbers assigned to the phone. Also shows an overview of current calls on each line. The active call is highlighted. 
    3 Programmable button labels  Displays configuration of each programmable button.
    4 Softkey labels  Each displays a softkey function. Activate a softkey by pressing either the softkey label on the touchscreen or (the softkey button). 
    5 Status line  Displays current audio mode icon, status information and prompts. 
    6 Call activity  Displays your current calls per line, caller ID, call duration, and call state. 
    7 Phone tab  Appears when there is call activity. Press this tab to return to the call activity area from another screen. 
    8 Feature tabs  Each indicates an open feature menu. Press a tabs to switch between open menus. (To open a menu, press a feature button).