Frequently Asked Questions

I registered for Bearkat Family Day, when will I get further information such as item pick-up, parking, check-in, etc.?

Guests registered for Bearkat Family Day will receive a detailed instruction e-mail one week prior to the start of Bearkat Family Day. This e-mail will include all of this important information.  

Do I need to purchase registrations for my young child?

Yes, registration is required for all Bearkat Family Day attendees, including children.

When is the registration window?

Due to planning purposes, it is necessary for registrations to close 2 weeks prior to the event.  No Bearkat Family Day registrations are available for purchase after September 14, 2025. Bearkat Family Day registrations are non-refundable and non-transferable.  

Are game day tickets included in the Bearkat Family Day registration?

No, while game day tickets (volleyball) are linked from the Bearkat Family Day website, for convenience, tickets are purchased and received separately.  Your student does not need to purchase Athletics tickets as they receive free access to digital tickets through their student account. Athletic tickets may be purchased after the Bearkat Family Day registration window closes, based on remaining availability.

Do I have to include my SHSU student when purchasing registrations for my family?

Yes, you must include your SHSU student when registering for Bearkat Family Day.  We also ask for your student's name as part of your purchase, for reference.