General operating hours for the campus are 8:00 am to 5:00 pm Monday through Friday. It is the policy of the University that other than during normal working hours, all buildings shall be locked unless a scheduled program or activity is in progress. All buildings, offices, and classrooms are to be locked when they are not occupied.

Lost or Stolen? If your card is lost or stolen, call the BearKat OneCard office immediately for deactivation of the card. A lost or stolen key charge will be assessed to any employee or student worker who loses or has a key stolen. If the key is stolen, you must contact the University Police Department at 936.294.1800. Once the key has been paid for, replacement keys can be obtained by forwarding a copy of the paid invoice to Facilities Management Customer Service.

Request Building Schedule Change

If needing to request a change to the electronic locking/unlocking schedule for a building, you will need to submit a work order through FAMIS with the required information below:

• Start date and end date (if applicable) for the revised schedule
• Identify which doors this change applies to, note exterior or interior doors (room #’s if applicable)

If hosting an after-hours event in which you need the schedule for the electronically controlled doors temporarily changed, you will need to submit a work order through FAMIS with the required information listed below:

• Event name
• # of attendees
• Emergency contact name/phone number
• Custodial presence required (additional fee)

For after-hours events, Facilities Management’s custodial staff nor UPD will lock/unlock doors which require a physical key after hours. The event host must coordinate with the Building Liaison prior to the event if a physical key is needed to secure the building. An Access Services Technician can provide this service for a fee if scheduled prior to the event.