O365 Email: Adding Shared Mailbox In Outlook

Outlook allows you to add shared email account so you can send and receive email from a shared email inbox. Select your operating system below for instructions on how to add a shared mailbox.

• Windows

  To add a shared mailbox to Outlook for PC, open Outlook and select File.

  

  Next, click on Add Accounts.

  

  Enter the the shared email address that you want to add, then click Connect.

  

  Next, you will have to authenticate with SHSU on this screen to finalize adding the shared email account. Delete the email address from the from the username text box and

  1. Enter your SHSU username
  2. Your SHSU password
  3. Select Sign In.

  

  Finally, click on Done and you are all set!

  

  You will need to restart Outlook to see the account listed.

  

• Mac

  To add a shared mailbox to Outlook for Mac, open Outlook and select Preferences... from the Outlook menu.

  

  Next, click on Accounts located in the Personal Settings section.

  

  Click on the + sign in the bottom left corner of the next window, then select New Account.

  

  Enter the the shared email address that you want to add, then click Continue.

  

  You will see a confirmation screen that shows shared Office 365 email account is being added to Outlook.

  

  Next, you will have to authenticate with SHSU on this screen to finalize adding the shared email account. Delete the email address from the from the username text box. 

  

  Then, enter your SHSU credentials and select Sign In.

  Finally, click on Done and you are all set!