Unity Voicemail: Deleting Voicemails
Voicemail messages can be deleted from different locations, which include the Cisco Jabber desktop app, Outlook, the Unity Voicemail website and the phone. Once a voicemail is deleted from one location, it is deleted from all locations.
To delete a voicemail from the Cisco Jabber desktop app, Outlook or Unity Voicemail website:
1. Select the voicemail
Cisco Jabber desktop app
Outlook
- Locate voicemails in your mailbox
- Move voicemails to the Outlook “Deleted Items” folder (Note: Moving voicemails to the “Deleted Items” folder does not delete the voicemails completely)
- Permanently delete the voicemails from the “Deleted Items” folder
Unity Voicemail website
2. Press Delete on the keyboard
To delete a voicemail from the desktop phone:
- Select the messages button
- Enter the PIN
- Messages will be played
- Select 3 to delete a message